Customer Service Representative

2 weeks ago


Kinnelon, New Jersey, United States Rogers Group Full time

Job Title: Customer Service Representative

Job Summary:

Rogers Group, Inc. is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, operating our Truck Scale system, and dispatching trucks.

Responsibilities:

* Operate scales in dispatch and delivery of products or materials
* Answer customer calls and respond to customer inquiries
* Assist in processing paperwork for corporate accounting systems
* Assist sales staff with customer service responsibilities
* Promote a team atmosphere at the location and across the division

Requirements:

* Previous experience in a customer service or dispatch role
* High school diploma required
* Detail-oriented with a high degree of accuracy
* Proficiency with Microsoft Office applications
* Excellent customer service skills
* Ability to work with minimal supervision
* Excellent communication skills, both oral and written

Benefits:

* Competitive salary and benefits package
* Opportunities for career growth and development
* A safe and drug-free working environment

About Us:

Rogers Group, Inc. is a privately held aggregates and asphalt highway construction company operating in 12 states with over 3,000 employees. We are committed to providing exceptional customer service and building strong relationships with our customers.

Equal Opportunity Employer:

Rogers Group, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment.



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