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Dunkin' Operations Manager
4 weeks ago
Dunkin' is seeking a highly skilled and experienced Area Night Manager to lead our night shift operations. As a key member of our management team, you will be responsible for ensuring the smooth operation of our stores during evening hours.
Key Responsibilities:
* Manage the overall operations of multiple stores independently, ensuring excellent customer service and high-quality products.
* Analyze financial reports to identify areas for improvement and implement strategies to increase sales and profitability.
* Develop and maintain a high-performing team, providing coaching and training to ensure excellent customer service and operational efficiency.
* Collaborate with other departments to achieve business objectives and drive growth.
Requirements:
* 3 years of experience in a multi-unit environment, with a proven track record of success in retail management.
* Strong analytical and problem-solving skills, with the ability to interpret financial data and make informed decisions.
* Excellent communication and leadership skills, with the ability to motivate and inspire a team.
* Working knowledge of business processes and system development, with the ability to adapt to changing technology and systems.
What We Offer:
* Competitive salary and benefits package, including medical insurance and tuition reimbursement.
* Opportunities for career growth and development, with a focus on promoting from within.
* A dynamic and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service and driving business results.