Senior Department Manager

4 weeks ago


Menomonee Falls, Wisconsin, United States Trans International Full time
Job Title: Senior Department Manager

Job Summary: We are seeking a highly skilled Senior Department Manager to lead our Client Services Department.

Key Responsibilities:

* Supervise and manage the Client Services Department to ensure timely response and satisfaction to both internal and external customers.

* Ensure that clients are provided exceptional service by the assigned employees and maintain a positive and proactive solution-oriented department.

* Oversee the flow of communication between clients and the company to ensure it is fluid.

* Develop and implement strategies to improve customer satisfaction and retention.

Requirements:

* Proven track record of successful people management in a technical environment.

* Transportation/logistics experience required.

* Strong diplomatic delegation skills and ability to balance large volumes of open projects.

* Highly adaptable to rapidly changing situations and priorities.

Preferred Qualifications:

* Project management experience.

* High sense of urgency and ability to figure out semi-complex tasks on the fly in client situations.

* Strong diplomatic/professional written and verbal communication skills.

How to Apply:

If you are a motivated and experienced leader looking to take on a new challenge, please submit your resume and a work application to phinton@ticominc.com.

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