**Crunch Fitness Manager**
2 weeks ago
**Job Summary:**
We are seeking a highly motivated and experienced Fitness Club Operations Manager to join our team at Crunch Fitness. The successful candidate will be responsible for ensuring the highest quality of service and facilities for our members, while also achieving financial targets and driving revenue growth.
Key Responsibilities:- Operations Management: Coordinate and manage the day-to-day operations of the fitness club, ensuring that all facilities and equipment are maintained to the highest standards.
- Team Leadership: Lead and motivate a team of employees to achieve sales and revenue targets, while also providing excellent customer service to members.
- Financial Management: Manage budgets and expenses, while also identifying opportunities to increase revenue and drive business growth.
- Customer Service: Ensure that all members receive a high level of service and support, while also resolving any issues or complaints in a timely and professional manner.
- Marketing and Promotion: Develop and implement marketing and promotional strategies to attract new members and drive revenue growth.
- Education: 4-year college degree preferred.
- Experience: 4 years of management experience required, with a background in fitness or a related field.
- Skills: Excellent communication and leadership skills, with the ability to motivate and inspire a team.
- Certifications: Current Cardiopulmonary Resuscitation (CPR) certification required.
- Implement and support company programs and promotions to drive new sales leads and revenue growth.
- Oversee expense goals by managing payroll and general and administrative expenses.
- Ensure that the fitness club meets Crunch standards for cleanliness, maintenance, safety, security, and physical plant operations.
- Conduct frequent walk-throughs to ensure that the club is meeting standards.
- Successful management of all financial budgetary goals.
- Ensure standards of club cleanliness and customer service excellence.
- Demonstrate professionalism by leading by example.
- Membership retention.
- Timely completion of assigned tasks and projects.
- Follow all policies and procedures.
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