Software Engineering Manager

4 weeks ago


Sandy, Utah, United States NICE Systems, Inc. Full time
Job Summary

We are seeking a highly motivated and experienced Engineering Manager to lead our team of software engineers in developing complex internal software applications. The ideal candidate should have a background in software development and a passion for automation and continuous integration/delivery.

Key Responsibilities

• Manage a team of software engineers and provide guidance, mentorship, and support to help them reach their full potential.
• Be a leader for continuing a culture of Software Development best practices.
• Participate as the Product Owner, Project Manager, Scrum Master for all feature development on the internal tools while also operating as the team's People Manager.
• Automate manual processes and continuously improve our systems to increase efficiency and reliability.
• Lead effort to expand automated regression tests for the tools.
• Act as the primary contact for internal applications owned by the team and coordinate with other teams to resolve any issues promptly.
• Plan and execute disaster recovery tests to ensure that our systems are resilient and able to recover from unexpected events.
• Collaborate with development teams and architecture to provide them with the necessary tools and infrastructure to support their work.
• Maintain a well-groomed backlog of work for team.
• Prioritize work requests from development teams in a clear and fair manner.
• Stay current with new technologies and industry best practices, and continuously evaluate and adopt new technologies as appropriate.
• Lead the design, implementation, and support of software development best practices, tooling, and implementation of the same.

Requirements

• Bachelor's or Master's degree in Computer Science, Software Engineering (or a related field) or equivalent experience.
• 8+ years as an individual contributor in software development.
• 4+ years leading a team.
• Strong experience with Software Development Lifecycle.
• Familiarity with cloud technologies, such as Amazon Web Services (AWS) or Microsoft Azure.
• Familiarity with automation and continuous integration/delivery technologies, such as Playwright, GitHub, and GitHub Actions.
• Excellent interpersonal and communication skills, with the ability to build and maintain positive relationships with internal and external stakeholders.
• Experience with Agile software development methodologies.
• Proven ability to plan, prioritize, and execute multiple projects simultaneously.
• Strong leadership skills and the ability to manage and motivate a team.

What We Offer

• Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment.
• Enjoy NICE-FLEX, our hybrid work model that enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week.
• Collaborate with development teams and architecture to provide them with the necessary tools and infrastructure to support their work.
• Stay current with new technologies and industry best practices, and continuously evaluate and adopt new technologies as appropriate.
• Lead the design, implementation, and support of software development best practices, tooling, and implementation of the same.

About NICE

NICE Systems, Inc. is a global leader in software products that deliver extraordinary customer experiences, fight financial crime, and ensure public safety. Our software manages more than 120 million customer interactions and monitors 3+ billion financial transactions every day. We are proud to be an equal opportunity employer and welcome applications from diverse candidates.

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