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Retail Store Cleaning Associate

2 months ago

Fremont, California, United States HomeGoods Full time

About the Role:

We are seeking a highly skilled and detail-oriented individual to join our team as a Cleaning and Maintenance Specialist. As a key member of our store environment team, you will be responsible for maintaining a clean and organized store environment, ensuring a positive customer experience, and upholding our company's high standards of cleanliness and organization.

Key Responsibilities:

  • Maintain a clean and organized store environment, including the operation of cleaning equipment and the maintenance of all areas of the store.
  • Adhere to all operational, merchandise, and loss prevention standards, ensuring a safe and secure environment for customers and employees.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Support and embody a positive store culture, promoting a culture of honesty, integrity, and respect among colleagues and customers.
  • Participate in store recovery efforts, ensuring that the store is maintained in a clean and organized state at all times.
  • Adhere to all company policies and procedures, including health and safety protocols and labor laws.
  • Communicate effectively with management and colleagues, providing regular updates and feedback on store conditions and customer interactions.

Requirements:

  • Excellent customer service skills, with the ability to respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Ability to work a flexible schedule, including evenings and weekends, to support business needs.
  • Strong organizational skills, with attention to detail and the ability to prioritize tasks effectively.
  • Physical stamina to perform cleaning tasks and operate cleaning equipment.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Strong communication skills, both verbal and written, with the ability to listen and respond effectively.

What We Offer:

As a Cleaning and Maintenance Specialist with HomeGoods, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. You will also be part of a dynamic and supportive team, working together to deliver exceptional customer experiences and drive business success.