Airport Customer Service Representative

3 weeks ago


Lihue, Hawaii, United States Unifi Full time
Job Summary

Unifi is seeking a highly skilled Airport Customer Service Agent to provide exceptional customer service to our passengers. This role requires a friendly, outgoing individual who can efficiently resolve issues and ensure a seamless travel experience.

Responsibilities:

  • Assist passengers with baggage pick-up and resolve issues with delayed, lost, or damaged items.
  • Utilize computer software to track and catalog luggage.
  • Provide class-leading customer interaction in an efficient and effective manner.

Requirements:

  • Local resident of the state.
  • High School diploma or GED.
  • Valid In-State Driver's License.
  • Ability to pass a pre-employment drug screen.
  • Ability to pass up to a 10-year background check.
  • Must be at least 18 years of age.
  • Authorization to work in the United States as defined by the Immigration Reform Act of 1986.
  • Completion of ramp and SIDA training for airport authority identification security.

Estimated Salary: $18.00/hour based on location and industry standards. Benefits include a full benefit plan, opportunities for career advancement, and a commitment to equal opportunity employment.



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