Patient Access Coordinator

2 weeks ago

Montour Falls, New York, United States Cayuga Health System Full time
Job Summary

Cayuga Health System is seeking a highly organized and detail-oriented Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care and support to our patients and families.

Key Responsibilities
  • Manage patient intake, including greeting and checking in patients, verifying and updating patient demographics
  • Assist patients with filling out consent forms and other necessary paperwork
  • Process cash and credit card payments for medical services rendered
  • Initiate calls, pages, and triage phone calls to ensure timely and effective communication
  • Assist with admissions, discharges, transfers, and other customer service or clerical duties
Requirements
  • High school diploma or equivalent
  • Professional manner and appearance
  • Strong interpersonal and communication skills
  • Meticulous attention to detail
  • Ability to work independently and as part of a team
  • Good time management and prioritization skills
Preferred Qualifications
  • College-level training or education in a healthcare support field
  • Previous experience with electronic medical records (EMRs)
  • Proficiency in Microsoft Office Suite (Word, Outlook)
  • Knowledge of medical terminology and practices
Work Environment

This is a per diem position, working various schedules, including evenings and nights as needed. The work environment is fast-paced and dynamic, with a focus on providing exceptional patient care and support.

Compensation

The hourly pay range for this position is $19.50 to $23.00 per hour.

Cayuga Health System is committed to treating all patients, providers, staff, and volunteers equitably and with dignity, ensuring the highest levels of safety, care, and respect. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs, and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace.

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