Current jobs related to LTSS Service Coordinator - Elkader, Iowa - Elevance Health

We are seeking a highly skilled LTSS Service Coordinator to join our team at Elevance Health. As a Service Coordinator, you will play a critical role in conducting service coordination functions for a defined caseload of individuals in specialized programs.

• Conduct face-to-face program assessments to identify individual needs and develop comprehensive Person-Centered Support Plans (PCSPs).
• Collaborate with individuals, families, and caregivers to facilitate the Person-Centered Planning process and ensure that individual preferences, needs, and goals are met.
• Interface with Medical Directors and participate in interdisciplinary care rounds to support the development of fully integrated care plans.
• Engage individuals' circles of support and manage their physical health, behavioral health, and LTSS needs, as required by applicable state law and contract, and federal requirements.
• Perform face-to-face program assessments using various tools with pre-defined questions and apply motivational interviewing techniques for evaluations, coordination, and management of individual waiver needs.
• Identify members with potential clinical healthcare needs and coordinate their cases with the clinical healthcare management and interdisciplinary team to provide care coordination support.
• Manage non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities to ensure cost-effective and efficient utilization of long-term services and supports.
• Document short and long-term service and support goals in collaboration with individuals' chosen care teams.
• Identify members who would benefit from alternative levels of service or other waiver programs.
• May serve as a mentor, subject matter expert, or preceptor for new staff and participate in process improvement initiatives.

• Requires a BA/BS degree and a minimum of 2 years of experience working with a social work agency or any combination of education and experience that would provide an equivalent background.
• Specific education, years, and type of experience may be required based on state law and contract requirements.

• BA/BS degree in a healthcare-related field is preferred.

We offer a range of market-competitive total rewards, including merit increases, paid holidays, Paid Time Off, and incentive bonus programs. Elevance Health operates in a Hybrid Workforce Strategy, and associates are required to work at an Elevance Health location at least once per week. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health, and we require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19.