Retention Specialist
1 month ago
At #TeamGoHealthSalesIL, we're seeking a skilled Retention Advocate to join our team. As a key member of our sales team, you'll play a vital role in engaging new and existing members through inbound and outbound calls, helping them maximize their plans based on their needs.
Key Responsibilities:- Conduct daily outbound calls to potential customers to promote our plans and services.
- Field inbound calls and route them to the appropriate channels, ensuring seamless customer experience.
- Adhere to scripts and required talking points as directed, providing excellent customer service to all callers.
- Determine when to escalate consumer calls to a supervisor, ensuring timely resolution of issues.
- Complete all training requirements, staying up-to-date on our products and services.
- Navigate between multiple screens and systems, efficiently managing customer interactions.
- Comply with and understand Federal CMS and State legal standards, ensuring regulatory compliance.
- 1+ years of Sales, Customer Service, or Retail experience, with a proven track record of success.
- Excellent Customer Service Skills, with the ability to provide a positive experience for all callers.
- Basic computer proficiency, including the Microsoft Office Suite, with the ability to navigate multiple systems.
- 1+ years of experience within a metric-driven and sales environment, with a focus on achieving sales and retention goals.
- High School diploma, with a strong foundation in communication and customer service.
- Performance-based incentives, recognizing and rewarding outstanding performance.
- Paid time off, allowing you to recharge and maintain a healthy work-life balance.
- 401k program with company match, supporting your long-term financial goals.
- Medical, dental, vision, and life insurance benefits, ensuring your well-being and protection.
- Work From Home Stipend, providing flexibility and convenience.
- Professional growth opportunities, helping you develop new skills and advance your career.
- Generous employee referral bonuses, rewarding your network and referrals.
- Employee interest clubs, promoting camaraderie and team-building.
- Charitable events, supporting our community and social responsibility.
- Monthly event calendars, newsletters, and wellness activities, fostering a positive work environment.
- Birthday celebration recognition, acknowledging and appreciating your special day.
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Customer Experience Liaison
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Employee Benefits Account Manager
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Loss Control Specialist
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Kennedy Space Center, United States United Fire & Casualty Full timeLoss Control Representative Job DescriptionUnited Fire Group is seeking a highly skilled Loss Control Representative to join our team in Florida. As a Loss Control Representative, you will play a critical role in identifying and mitigating loss exposures for our clients.Key Responsibilities:Conduct on-site reviews of insured premises and operations to...
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Security and Technology Specialist
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Security and Technology Specialist
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Bankruptcy Paralegal Specialist
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Specialist, EHS Projects- Design
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Kennedy Space Center, United States Universal Orlando Full timeJob Description & Requirements // FOR DATA ORGANIZATION // Below code block contains - Job Description & Apply/Refer & Share Job Description & Requirements Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There...
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Operations Manager
2 weeks ago
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Employee Relations Specialist
1 month ago
University Center, United States Delta College Full timeJob SummaryWe are seeking a highly skilled Employee and Labor Relations Specialist to join our team at Delta College. This role will be responsible for assisting with employee and labor relations, collaborating with various employee groups, and supporting initiatives to foster a positive workplace culture.Key ResponsibilitiesAssist with labor relations and...
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Document Control Specialist
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Center Line, Michigan, United States Merit Manufacturing Corp Full timeAbout Merit Manufacturing CorpWe are a Contract Manufacturer in the Personal Care space, producing products like Shampoo, Body Wash, Beard Oil, Lotions, and Laundry Detergent for nationwide brands. Our company has experienced dramatic growth in just 6 years, and we're committed to providing a safe and sustainable living for our employees.Why Work with UsWe...
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Employee and Labor Relations Specialist
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Technical Specialist
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Technical Specialist
3 weeks ago
Center Line, Michigan, United States HCL Technologies Full timeJob DescriptionKey Responsibilities:To identify and mitigate attrition risks in assigned accounts, ensuring a high level of customer satisfaction and retention.To drive value addition activities, such as CIP and SIP, to enhance productivity and improve account profitability.To implement and review Profit Improvement Plans (PIPs), analyzing deviations and...
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Customer Support Representative
5 days ago
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Insurance Placement Specialist
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Document Control Specialist
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Center Line, United States Merit Manufacturing Corp Full timeA little About Us Merit Manufacturing is a Contract Manufacturer in the Personal Care space. We make products like Shampoo, Body Wash, Beard Oil, Lotions, and Laundry Detergent for nationwide brands that you've definitely heard of and might have even used. In just 6 years of existence, we've growth dramatically each year and we're not done yet. We just moved...
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Technical Consultant
2 weeks ago
Center Line, Michigan, United States HCL Technologies Full timeJob DescriptionKey Responsibilities:Identify and mitigate attrition risks in assigned accounts to ensure retention and growth.Develop and implement value-added initiatives to enhance productivity and efficiency.Design and execute Profit Improvement Plans (PIPs) to optimize budget utilization and reduce deviations.Ensure timely completion of project...
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Customer Support Specialist
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Michigan Center, United States Fullsteam Operations LLC Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of 1,700 employees, we are committed to driving innovation and...
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Customer Support Specialist
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Michigan Center, United States Fullsteam Operations LLC Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of 1,700 employees, we are committed to driving innovation and...
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Digital Marketing Strategist
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