Personal Banker Assistant

4 days ago


Springfield, Illinois, United States Great Southern Bancorp Full time
Job Summary

We are seeking a highly motivated and customer-focused Personal Banker Assistant to join our team at Great Southern Bank. As a key member of our banking center, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.

Key Responsibilities
  • Assess customer needs and make referrals to appropriate areas to drive sales growth
  • Provide customer support and service, and develop customer relationships
  • Meet or exceed production goals, Banking Center Associate Standards, and regulatory requirements
  • Represent the bank in a courteous and professional manner, knowledgeable of 5 Winning Ways of Customer Service
  • Develop customer relationships by identifying needs and making appropriate recommendations for products and/or services
Requirements
  • High school diploma or GED
  • 6 to 12 months of related experience and/or training
  • Prior banking experience is preferred
  • Regular use of desktop/laptop computer, basic operating systems, and specialized software systems
  • Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing
Physical Requirements

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

  • Semi-repetitive and low physical activities
  • Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks
  • While performing the functions of this job, the employee is frequently required to talk or hear; regularly required to sit, use hands to handle or feel, reach with hands and arms; and occasionally required to stand, walk, climb or balance, stoop, kneel, crouch, or crawl
  • Occasionally required to lift and/or move up to 50 pounds
Equal Opportunity Employer

Great Southern Bank is proud to be an Equal Opportunity Employer, treating all candidates and employees equitably without regard to race, color, gender, religion, national origin, ancestry, age, disability, protected veteran status, gender identity, sexual orientation or any other basis prohibited by law.


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