Banking Professional

1 day ago


Springfield, Illinois, United States Security Bank Full time
Job Title: Universal Banker

Security Bank is seeking a highly skilled and customer-focused Universal Banker to join our team. As a Universal Banker, you will be responsible for providing exceptional customer service, processing transactions, and promoting bank products and services.

Key Responsibilities:
  • Provide prompt and courteous service to external and internal clients
  • Process transactions, including account openings, deposits, and withdrawals
  • Assist customers with online banking, password resets, and security questions
  • Print instant issue debit cards and add remarks to accounts
  • Scans in customer IDs and updates expired IDs
  • Knowledge of required information and procedures for fraud paperwork, stop pays, and exchanging customer currency
  • Perform daily branch activities, including adding money to the ATM, auditing drawers, and filing daily work and bank by mail
  • Promote bank products and services and provide education and training to staff and new managers
Requirements:
  • High school diploma or equivalent
  • One to three years' experience in retail banking
  • Proven ability to recognize client needs and provide answers that exceed expectation
  • Practical experience with basic hardware and software
Benefits:
  • 401(k) with 3% match
  • Dental insurance
  • Disability insurance
  • Federal Holidays off and paid
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

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