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Shelter Intake Coordinator

2 months ago

Rosedale, Mississippi, United States Community Assistance Network Full time
Job Overview

The Community Assistance Network, Inc. (CAN) has been dedicated to addressing the fundamental causes and effects of poverty since its inception in 1965. We provide essential services to clients in Baltimore County and its neighboring areas, managing various programs aimed at fostering personal growth, dignity, stability, and self-sufficiency for individuals facing economic hardships.

Position Summary:

The Resident Intake Coordinator (RIC) plays a crucial role within CAN's Homeless Shelters, which are committed to creating a safe and supportive environment for homeless individuals and families. The RIC is tasked with implementing the 30/60/90-day shelter stay triage strategy, assisting residents in setting personal goals, and formulating plans to achieve these objectives. This position reports directly to the Director of Shelter Operations.

Key Responsibilities:

  • Lead the Triage Intake Coordination Approach.
  • Conduct comprehensive assessments for new residents and ensure data entry into the Service Point system within 48 hours.
  • Input intake survey results and maintain accurate records in the Homeless Management Information System (HMIS), focusing on case management documentation.
  • Collaborate with Shelter Managers and health departments to assign residents to suitable shelters based on their needs.
  • Support case managers in organizing the initial Triage Team Meeting for residents within the first two weeks of their stay.
  • Facilitate communication and attendance for 30/60/90-day team meetings involving residents and case managers.
  • Oversee the management and distribution of the Shelter Daily Roster.
  • Collect and analyze HMIS data and previous case management records.
  • Ensure compliance with HMIS and Intake policies in collaboration with the Shelter Director and HMIS Coordinator.

Qualifications:

The ideal candidate will possess the following attributes:

  • Exceptional communication skills, with an approachable demeanor.
  • Ability to adapt to changing priorities and manage multiple responsibilities effectively.
  • Bachelor's Degree preferred, with relevant experience in human services or working with at-risk populations.
  • Strong administrative and leadership capabilities.
  • Proficient in Microsoft Office, particularly Word and Excel, with experience in data entry into HMIS.
  • Excellent organizational skills and the ability to work under pressure.
  • Valid driver's license and reliable transportation.

Benefits:

At CAN, we prioritize the well-being of our employees by offering a comprehensive benefits package that includes health, dental, and vision insurance, paid time off, financial and savings programs, 401k employer matching, and access to an employee assistance program.