Customer Service Associate
1 week ago
SalaryThe estimated annual salary for this position ranges from $40,000 to $60,000, depending on experience and performance. In addition to hourly pay, employees can also earn commission and bonuses based on their sales performance.
Job DescriptionAs an Agent Team Member, you will be responsible for forging enduring customer relationships, employing a customer-centric approach to guide clients through comprehensive insurance options, and driving business growth by generating leads and marketing tailored products and services.
Key Responsibilities
- Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
- Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
- Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
Requirements
- Genuine interest in marketing products and services that align with customer needs and preferences.
- Exceptional communication skills across all channels - written, verbal, and attentive listening.
- A people-centric mindset with a keen eye for detail.
- Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
- Proficiency in learning and navigating computer functions efficiently.
- Collaborative spirit, thriving in a dynamic team environment.
Benefits
- Hourly pay plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Professional development
- Abundant opportunities for career advancement within our agency
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