Donation Center Assistant

6 days ago

Owensboro, Kentucky, United States Evansville Goodwill Industries, Inc. Full time
Key Responsibilities and Requirements

This role involves assisting with day-to-day operations at our donation center, including receiving and processing donations, maintaining store displays, and providing excellent customer service. To be successful in this role, you will need to have strong communication skills, attention to detail, and the ability to work independently and as part of a team. You will also need to be able to lift up to 40 pounds and stand for long periods of time.

  • Essential Functions:
  • Ability to use a computer-based register system.
  • Must be able to perform basic financial calculations for cash handling and register balancing.
  • Employees who are assigned a register are required to count their till before and after each scheduled shift and reconcile their till at the end of shift to ensure accurate drawer amounts.

You will also be responsible for assisting with training and development of store team members, clients, and volunteers. This may involve developing and delivering training programs, mentoring new employees, and providing feedback and coaching to help improve performance.

  • Minimum Qualifications:
  • High school diploma or equivalent preferred.
  • Ability to read, write and communicate in English.
  • Must be able to pass skills and knowledge assessment testing.
  • Pass drug test and criminal background check.

Duties and Responsibilities:

  • Must have punctual and dependable attendance.
  • Demonstrates professionalism at all times and presents a friendly, cooperative attitude to general public and associates at all times.
  • Help load and unload store merchandise as needed.
  • Assist in store security.
  • Notify the Store Management team of low and overstocked items.
  • Perform necessary janitorial work as needed.
  • Adherence to all Goodwill policies and procedures regarding sales, exchanges, cash handling, and safety.
  • Responsible for performing assigned duties within the framework of our Guiding Principles.
  • Ensure customer and donor experience is positive.
  • Ensure the proper handling and processing of incoming donations in and out of the store in accordance with Goodwill policies and procedures including the use of a pallet jack.
  • Ability to work a flexible schedule including nights and weekends.
  • Perform other duties as assigned.

Physical Requirements/Work Environment:

The physical demands/work environment conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to assist individuals with disabilities to perform the essential functions.

Physical requirements include the ability to twist, bend, squat, reach, stoop, kneel, crouch, push and pull. The employee must be able to lift up to 40 pounds and team lift or use equipment to aid in the lifting and movement of items over 40 pounds (common items include, but are not limited to, bags of clothes/miscellaneous items, televisions, computers, sofas, kitchen appliances, bicycles and bedroom sets).

Working environment is indoors with occasional exposure to outside temperatures, and will work around occupational allergens, both air and contact, including but not limited to, dust, animal hair and dander, perfumes, and mold. The noise level in the work environment is moderate.

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