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Rental Store Operations Manager

2 months ago


South Lake Tahoe, California, United States Vail Resorts Full time

Job Summary:

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Heavenly Sports California Main Lodge. As a key member of our leadership team, you will be responsible for managing all aspects of store operations, including employee performance, guest service, and inventory control.

Key Responsibilities:

  • Recruit, train, and develop a high-performing team of sales and rental staff
  • Provide exceptional guest service and ensure a positive customer experience
  • Manage inventory control and maintain accurate records
  • Enforce company policies and procedures, including loss prevention
  • Communicate effectively with store and regional managers to drive business results
  • Manage operational budgets and payroll

Requirements:

  • Minimum 3 years of retail sales experience, preferably in ski or snowboard retail
  • High school diploma or equivalent required; degree in business or related field preferred
  • Proficient in Microsoft Office applications and ability to learn new systems quickly
  • Excellent communication and leadership skills, with ability to work in a fast-paced environment

What We Offer:

Vail Resorts offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, as well as a fun and dynamic work environment.