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Residential Sales Customer Liaison

2 months ago

Elmhurst, New York, United States New Home Star Full time
Position Overview

Are you seeking a rewarding opportunity in a dynamic and supportive work environment? New Home Star is on the lookout for a Residential Sales Customer Liaison with a solid background in administration, customer service, or real estate to enhance our nationwide team.

As a Residential Sales Customer Liaison, you will play a pivotal role in facilitating the journey of our clients as they embark on the process of building their dream homes. Your responsibilities will include nurturing and maintaining strong relationships with customers and coordinating all necessary appointments throughout their home-building experience.

Why Choose New Home Star?

At New Home Star, we prioritize creating exceptional career opportunities for our employees. Our core values are reflected in every aspect of your professional journey with us.

  • Comprehensive Training - Access to a robust support network, proprietary sales tools, and on-site mentoring to ensure your success.
  • Targeted Marketing Support - Assistance in community outreach, lead generation, and engagement efforts.
  • Recognized Workplace Culture - Opportunities for recognition and participation in team-building events.
  • Community Engagement - Encouragement to contribute time and resources to local initiatives.
Compensation and Benefits
  • Competitive salary with performance-based bonuses.
  • Generous paid time off, including vacation, sick leave, and holidays.
  • Comprehensive medical insurance with substantial company contributions.
  • Options for Health Savings Accounts or Flexible Spending Accounts.
  • Dental and vision insurance coverage.
  • Life and short-term disability insurance.
  • Employee Assistance Program for you and your household.
  • 401(k) retirement plan with company matching.
  • Paid parental leave.
  • Discounts available through PerkSpot for various expenses.
Key Qualifications
  • Exceptional interpersonal skills with the ability to communicate effectively with customers and team members.
  • Proficient in computer applications, particularly MS Office Suite.
  • Strong attention to detail and excellent time management abilities.
  • Availability to work on weekends.
  • Willingness to obtain a Florida Real Estate License.
  • Previous experience in sales, real estate, or construction is preferred.
  • A bachelor's degree or higher is advantageous.
  • Background checks will be conducted.
Primary Responsibilities
  • Organize and schedule all customer meetings and appointments following contract signing.
  • Collaborate with lenders and realtors to ensure timely receipt of necessary documentation.
  • Address any inquiries from customers throughout the building process.
  • Assist in maintaining the presentation of the community for visitors.
  • Provide regular updates to customers regarding construction progress and timelines.
  • Conduct Plan Review meetings to set clear expectations for the building process.

This job description outlines the primary duties and responsibilities of the Residential Sales Customer Liaison position. New Home Star is committed to fostering a diverse and inclusive workplace.