Physician Practice Manager
3 weeks ago
Serves as a key liaison and administrative resource between physicians, advanced practice providers, executive administration, and staff for assigned practices. Responsible for assisting in the implementation of standardized organizational policies, programs, and initiatives at the physician practice level, ensuring compliance with facility policies and procedures. This includes ensuring a smooth and efficient operation, regulatory compliance, inventory control, personnel management, patient relations, and patient flow.
Key Responsibilities:- Supports physician practice financial, budget, and business goals in cooperation with practice physicians and physician leadership, monitoring and communicating regularly with providers on practice performance in relation to budgeted RVUs.
- Identifies opportunities for operational optimization and consolidation, developing work plans to achieve identified operational goals within relevant physician practices.
- Ensures that physician practice duties are carried out according to facility policies and procedures.
- Creates a welcoming, friendly, and professional environment for patients and visitors through exceptional customer service.
- Provides final approval for all Paycor, McKesson, and Staples entries, ensuring cost-effective supply ordering.
- Ensures physician practice maintains compliance with all regulatory agencies, including ODH, BOP, JC, and participates in monthly rounding to assure office readiness.
- Responsible for Strategic Service Line Metrics monitored through Power BI, developing plans to improve initiatives such as driving patient access and throughput, schedule construction, optimization, and slot utilization, oversight of incoming and outgoing referral trends.
- Develops and implements corrective action plans in conjunction with office coordinators related to specific operational/quality measures that will improve practice performance.
- Acts as service line, strategic project lead in regards to provider locations and new physician onboarding.
- Responsible for special projects and ancillary services related to the parent service line.
- Documentation and Template creation and maintenance in Meditech in conjunction with EMR team to drive established provider goals.
- Must be able to travel between all clinic locations as needed and maintain relationships with management at each location, establishing a regular schedule to visit all practices as often as needed, no less than weekly.
- Ensure all processes at responsible physician practice maintain compliance with all regulatory agencies.
- 3-5 years relevant experience in physician practice management or healthcare administration.
- Previous progressive and hands-on managerial experience in a medical practice.
- Demonstrated ability to be self-directed with excellent organization, analytical, and interpersonal skills.
- Strong computer software proficiency (e.g., MS Word suite, spreadsheets, automated computer billing systems).
- Strong understanding of clinical workflow processes, resulting in current and future workflow enhancements and performance improvements to support physician practices.
- Ability to analyze reported data for metrics and develop or change processes to achieve desired goals.
- Critical thinking and problem-solving.
- Leadership skills and ability to appropriately delegate.
- Effective communication skills.
- Conflict resolution and customer service skills.
- Prioritization and time management.
- Maintains professional demeanor at all times.
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