Communication Access Specialist

2 weeks ago

Richmond, California, United States Sorenson Full time
Job Overview

We are seeking a skilled Communication Access Specialist to provide high-quality interpretation services for Deaf consumers in various locations company-wide.

The ideal candidate will possess a wide range of language skills in American Sign Language (ASL) and English, as well as excellent customer service skills.

This is a part-time position available to new applicants and current Sorenson non-exempt employees in good standing.

Candidates must pass a screening for verification of skill sets to deliver effective services.

About the Job

Sorenson Communications is committed to connecting people every day through communication access 24/7/365.

We rely on our interpreters to facilitate accurate conversations between Deaf and hearing individuals.

As a Communication Access Specialist, you will play a vital role in ensuring seamless communication for our customers.

Key Responsibilities
  • Hearing interpreters will effectively interpret between ASL and spoken English.
  • Deaf interpreters will effectively interpret between ASL, Tactile American Sign Language, other forms of visual communication, and written English.
  • Adhere to Sorenson policies and procedures, and the NAD-RID Code of Professional Conduct.
  • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues.
Requirements
  • Able to pass our required skills assessment.
  • A high school diploma or GED.
  • An associate's or bachelor's degree (preferred, but not required).
  • Interpreter certification.
  • 3 years' experience working as an interpreter (preferred, but not required).
  • Ability to travel independently in the metropolitan area.
Benefits
  • Flexible scheduling.
  • Pick and choose which work you want to do.
  • Pay for both a cancelled assignment and a replacement assignment that occurs during the same time frame.
  • You are reimbursed for parking, tolls, and mileage for all assignments.
  • You can get paid for travel time too when it's between other Sorenson community assignments.
  • Differentials for Night, Graveyard, Weekend, and Legal assignments.
  • We withhold taxes and pay by Direct Deposit.
  • Access to some employee benefits such as: Yearly professional development stipend (minimum weekly hours required), 24/7 Telehealth.
  • Auto enrollment in 401K and access to retirement planning.
  • Group rates for vision and dental plans, short-term disability, Life, Accident, and Critical Illness, EAP.
About Us

Sorenson Communications offers Video Relay Service (VRS), which gives Deaf individuals who use American Sign Language (ASL) and hearing people the option to communicate in their preferred language - either ASL or spoken English or Spanish.

We also provide onsite and remote interpreting services between various languages.

We are an equal opportunity employer.

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