Banking Operations Associate

1 week ago


Green Forest, Arkansas, United States Anstaff Bank Full time
POSITION OVERVIEW
The role involves supporting clients with their daily banking needs, managing cash transactions, and ensuring the smooth operation of the bank's services.

KEY RESPONSIBILITIES
  1. Deliver outstanding customer service consistently. Employ analytical skills and attentive listening to address client inquiries or issues effectively. This is a daily responsibility.
  2. Welcome clients as they arrive at the bank and guide them to the right personnel when necessary.
  3. Respond to phone inquiries in a professional and friendly manner.
  4. Process deposits, withdrawals, transfers, loan payments, money orders, and other financial transactions.
  5. Maintain and reconcile the cash drawer accurately.
  6. Manage currency exchanges with the vault as needed, ensuring compliance with cash handling limits.
  7. Assist in the daily balancing of the vault and ATMs.
  8. Review checks for proper funds availability in accordance with regulatory standards.
  9. Verify endorsements and validate information on checks, including dates, bank details, and identification of payees.
  10. Utilize the bank's source capture optimization system to scan, correct, and balance all paper transactions for submission to the federal banking system.
  11. Support clients with their savings and Christmas club accounts as requested.
  12. Foster and maintain positive relationships with colleagues, existing clients, and prospective clients.
  13. Contribute to achieving departmental and organizational goals.
  14. Adhere to all banking policies and procedures, demonstrating knowledge of compliance topics related to deposits.
  15. Assist with various office tasks as required.
  16. Execute opening and closing procedures as designated.
  17. Perform any additional duties as assigned.
EEO/AA/Disabled/Vet - Anstaff Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender identity, color, origin, sex, age, status as a protected veteran, or status as a qualified individual with a disability.

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