Business Analyst III

4 weeks ago

Silver Spring, Maryland, United States Gama-1 Technologies Full time
Job Summary

The Business Analyst III will play a key role in supporting GAMA-1's growing Cloud Services practice. This remote position involves implementing, overseeing, and maintaining project tasks, resources, and timelines for a large cloud service delivery program.

About the Role

In this role, you will serve as the face and liaison for establishing a robust and accurate project schedule for our enterprise cloud project. You will work closely with technical team leads, GAMA-1 and customer project managers, and other stakeholders to determine their critical tasks, identify contractual milestones, and associate interdependencies across the program to develop and maintain a detailed, resource-loaded Integrated Master Schedule (IMS) in a remote work environment.

The successful candidate must be self-driven and possess the analytical skills to resolve challenging issues, often through collaboration with other technical subject matter experts. You will demonstrate the ability to think strategically about the customer's business needs and requirements, propose and architect appropriate solutions, and solve technical challenges.

You are an organized, attentive, and excellent collaborator and communicator who likes to make sure everything is in its proper place. You work well in a fast-paced environment and enjoy facilitating actions and resolving issues. You seek ways to improve processes, resolve conflicts between stakeholders, and improve the overall production of the mission.

Key Responsibilities
  • Replace manual reporting processes with automated reporting processes
  • Work directly with multiple teams and business units to understand business needs and translate those to business capabilities
  • Produce reports, timelines, and graphics to communicate expectations and progress to management, customers, investors, and other relevant parties
Requirements
  • 8 years of Business Analyst or equivalent experience
  • Excellent management skills with the ability to lead, facilitate, motivate, and organize
  • Ability to adapt to change
  • Excellent customer service skills
  • Ability to learn quickly and to creatively solve new problems
  • Experience developing dashboard, reports, and analytics for Business Operations, Product Operations, Program Management, or Scaled Agile (SAFe) processes across large enterprise organizations
  • Working knowledge of projects, workflows, issue types, permissions, and notifications
  • Must possess experience developing Integrated Master Schedules (IMS) and/or evaluating critical path and/or workflow
  • Strong verbal and communication skills, working with senior leadership and across organizational teams
  • Ability to always create a positive Customer Experience and high Customer satisfaction rate
  • Strong analytical and problem-solving skills (ability to explain technical issues in layman's terms)
Preferred Qualifications
  • PMI scheduling professional (PMOI-SP) desired
  • Working knowledge of AWS (helpful)
  • Some experience with JIRA Query Language (JQL) filters and Confluence content management

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