Restaurant Host/Hostess/Server Assistant

4 weeks ago


Louisville, Colorado, United States Outback Steakhouse Out West Restaurant Group Full time

We are Out West Restaurant Group, a leading franchisee of Outback Steakhouse, an Australian-themed restaurant with a rich history dating back to 1988. Our mission is to provide exceptional dining experiences while fostering a culture of respect, camaraderie, and enthusiasm among our team members, known as Outbackers. We strive to positively impact the lives of our employees and customers alike.

Key Responsibilities:
  • Exceed customer expectations by providing friendly, prompt, and attentive service tailored to their preferences.
  • Implement our "No Rules, Just Right" philosophy, where initiative and creativity are encouraged to deliver exceptional experiences.
  • Greet guests warmly and ensure a smooth transition to service staff, maintaining a welcoming atmosphere in the dining and bar areas.
  • Develop a general knowledge of our menu and recommend products to enhance the customer experience.
  • Entertain wait times with hospitality, offering beverages and food tastings as applicable.
  • Answer phones professionally and direct calls as necessary.
  • Collaborate with the team to ensure seamless service, bussing tables, delivering food and beverages, and maintaining high standards of cleanliness, safety, and sanitation.
Requirements:
  • Ability to lift and/or move up to 30 lbs.
  • Excellent vision, including distance, close, color, depth, and peripheral vision, with the ability to adjust focus.
  • Regular use of hands to handle objects, tools, or controls, and reach with hands and arms.
  • Ability to work in hot and cold environments.
Language and Reasoning Skills:
  • Clear communication and active listening skills to interact with employees, customers, and managers.
  • Ability to read and follow written and verbal instructions, implementing them accurately.
  • Common sense understanding to carry out instructions and apply policies and procedures.
  • Ability to understand and follow company policies and procedures.

Outback Steakhouse is an Equal Opportunity Employer and prohibits the use of drugs and alcohol while in the workplace or on restaurant property. We also prohibit harassment based on race, color, national origin, religion, age, gender, sexual preference, or disability.



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