Cashier-5 Associate
1 day ago
We are seeking a skilled Cashier-5 to join our team at Michaels Stores. As a Cashier-5, you will be responsible for providing a fast and friendly checkout experience for our customers, while also maintaining store recovery standards and preventing shrink.
Key Responsibilities:- Provide a fast and friendly checkout experience for customers
- Maintain store recovery standards to deliver our Brand Promises
- Prevent shrink with friendly service
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements
- Execute cash handling to standards
- Engage customers on benefits of Rewards and complete enrollments
- Educate customer on Voice of Customer (VOC) survey
- Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
- Responsible to complete merchandise recovery and maintenance to include the merchandise return / go back process
- Support shrink and safety programs
- Assist with Omni channel processes
- Acknowledge customers, help locate product and provide solutions
- Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others
- Cross trained in Custom Framing selling and production
- Retail and/or customer service experience preferred
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
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