Senior Housing Coordinator

2 weeks ago

Keystone, United States Vail Resorts Full time
Job Overview

Crafting Exceptional Living Experiences

Become part of a vibrant community that thrives in a stunning mountain environment. Whether you are new to the snowy landscape or have spent years enjoying it, this role offers the chance to connect with fellow employees and guests from diverse backgrounds while fostering a love for the outdoors.

With numerous resorts across various continents, there are opportunities to work seasonally or build a long-term career. From the outset, you will benefit from competitive compensation, complimentary passes, free ski and snowboard lessons, significant retail discounts, and access to our premier training and development programs, along with wellness benefits designed to support your success.

Employee Benefits


• Mountain Perks: Complimentary passes for staff, discounted lift tickets for friends and family, and free ski lessons.

• Additional discounts on accommodations, dining, equipment, and transportation services.

• 401(k) Retirement Savings Plan.

• Employee Support Programs.

• Comprehensive training and professional growth opportunities.

• Employee Referral Incentives.

For more details, please review the Benefits Eligibility Summary.

Position Summary:

The Senior Housing Coordinator collaborates with various stakeholders to foster an exceptional living experience for employee residents. This role is pivotal in establishing a safe, inclusive, and affordable housing environment that adheres to all regulatory standards. The individual will cultivate a welcoming atmosphere, serve as a resource for residents throughout their stay, and ensure all necessary documentation is accurately completed.

Key Responsibilities:

  • Foster a welcoming and supportive atmosphere for employee residents.
  • Enhance the experience for residents and housing staff while promoting the seasonal Employee Value Proposition.
  • Support employee wellness initiatives within Employee Housing, ensuring alignment with the company’s vision.
  • Oversee the completion of resident agreements, legal documents, and related move-in/move-out paperwork.
  • Implement standardized best practices in alignment with the enterprise-wide Housing strategy.
  • Respond promptly and effectively to inquiries and concerns, escalating issues as necessary.
  • Act as a housing concierge for residents, ensuring exceptional service.
  • Collaborate with the housing team to maintain accurate and complete information within the housing management system.
  • Facilitate communication with residents, management, and external partners.
  • Promote a safe, enjoyable, and diverse housing culture that contributes to an exceptional employee experience.
  • Perform additional tasks as assigned.

Qualifications:

  • High school diploma or equivalent required.
  • Minimum of 1 year of customer service experience, preferably in direct sales or rental properties.
  • Proficient in data management.
  • Ability to multitask in a fast-paced, dynamic environment.
  • Strong attention to detail and time management skills.
  • Ability to follow written and verbal instructions and work independently.
  • Excellent customer service skills.

The expected pay range for this position is competitive and reflective of industry standards. Individual compensation decisions will be based on various factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.

Requisition ID: 503840
Job Code Function: Employee Housing

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