Office Specialist II HCV

1 day ago


Cincinnati, Ohio, United States Cincinnati Metropolitan Housing Authority Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Specialist II HCV to join our team at the Cincinnati Metropolitan Housing Authority. This role will provide administrative support to the Housing Choice Voucher Program, ensuring the efficient processing of various tasks and responsibilities.

Key Responsibilities
  • Prepare and distribute correspondence, reports, and other materials using Microsoft Office and CMHA's Agency specific Software system(s).
  • Organize and assemble various materials used in agency functions, including lease and contracts, payments holds/abatements, and scheduling appointments.
  • Input information and extrapolate reports from the computer system relative to the Housing Choice Voucher Program.
  • Review and process information for owner and participant terminations from the HCV program.
  • Provide data entry support for the Housing Choice Voucher Manager and assist with general administrative tasks.
  • Conduct unit and owner background checks on RTAs, perform rent reasonable assessments, and set up units in the system.
  • Operate various types of office equipment and provide desk coverage for lobby areas within the agency.
  • Assist in briefings, recertification appointments, and other departmental/agency functions.
  • Provide customer service in accordance with CMHA's Gold Standards to internal and external clients, community stakeholders, and other agency contacts.
Requirements
  • High school diploma or equivalent.
  • One (1) full year of clerical work experience.
  • Strong interpersonal and customer service skills.
  • Ability to maintain confidentiality.
  • Type at least 55 wpm after errors are deleted.
  • Good basic knowledge of English grammar, punctuation, and composition.
  • Demonstrated ability to maintain confidentiality.
  • Demonstrated proficiency in Microsoft Word and Excel.
Additional Requirements

The candidate must possess and maintain a valid driver's license in the state of residence and maintain an insurable driving record under the terms and conditions of the CMHA auto liability policy. The candidate may have no more than 6 accumulated points in 3 consecutive years.

As a condition of employment at CMHA, you must agree to and pass a drug screen test, criminal background check, and motor vehicle check. Equal Opportunity Employer/Equal Housing Opportunities


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