Healthcare Transportation Coordinator

1 week ago


Minneapolis, Minnesota, United States Lifelancer Full time

Job Title: Healthcare Transportation Coordinator

About Lifelancer: Lifelancer is a talent-hiring platform that connects professionals with opportunities in life sciences, pharma, and IT. Our mission is to help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are seeking a skilled Medical Transportation Representative to join our team. As a representative, you will be responsible for coordinating accurate and efficient transportation of members to health-related appointments.

Key Responsibilities:

  • Coordinate transportation of members to health-related appointments via telephone, fax, voicemail, and in-person contact.
  • Evaluate rider needs to provide best use of provider resources, including bus passes, vans, or taxi cabs.
  • Identify trends and issues that emerge in calls/correspondence and inform supervisors.
  • Maintain good working relationships and open communication with internal and external customers.

Requirements:

  • High school diploma/GED required.
  • 2+ years of call center experience preferred, especially from home.
  • Consistent work history.
  • Bilingual skills in Spanish, Somali, or Hmong a plus.
  • Must reside in MN, IA, KS, or WI.

Benefits:

  • Estimated salary range: $45,000 - $60,000 per year, depending on location and experience.
  • Medical, dental, and vision insurance.
  • Critical Illness, Accident, and Hospital insurance.
  • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions available.
  • Life Insurance (Voluntary Life ADD for employee and dependents).
  • Short- and long-term disability insurance.
  • Health Spending Account (HSA).
  • Transportation benefits.
  • Employee Assistance Program.
  • Time Off/Leave (PTO, Vacation or Sick Leave).

Work Schedule:

  • Available shifts include Monday to Friday 9:30am - 6pm CST and Saturday/Sunday/Monday to Thursday 8:00am - 4:30 pm CST.

Why Lifelancer:

Lifelancer is an equal opportunity employer. We welcome applications from all qualified candidates without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.



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