Customer Service Liaison

5 days ago


Honolulu, Hawaii, United States Ryan Miyashita - State Farm Agent Full time
Job Overview

We are seeking a skilled Customer Relations Representative to join our dynamic team as a State Farm Agent Team Member. The successful candidate will be responsible for building and nurturing relationships with customers, educating and empowering them to make informed decisions about their insurance options, and leading and succeeding in generating leads and sales.

Estimated Salary: $60,000 - $80,000 per year, depending on experience and performance.

Key Responsibilities:
  • BUILD RELATIONSHIPS: Connect with customers and follow up as needed to ensure satisfaction.
  • EDUCATE AND EMPOWER: Use a customer-focused, needs-based approach to explain insurance options.
  • LEAD AND SUCCEED: Generate leads, schedule appointments, identify customer needs, and market our products and services.

Benefits and Perks:
  • CUSTOMER FOCUSED APPROACH: Enjoy working with the public and developing long-term relationships.
  • COMPENSATION PACKAGE: Earn a salary plus commission/bonus.
  • WORK-LIFE BALANCE: Benefit from flexible hours and a comprehensive benefits package including 401k, health benefits, and paid time off (vacation and personal/sick days).
  • CAREER GROWTH: Explore opportunities for advancement within the agency.

Requirements:
  • MARKETING ENTHUSIAST: Interested in promoting products and services based on customer needs.
  • EXCELLENT COMMUNICATOR: Skilled in written, verbal, and listening communication.
  • PEOPLE PERSON: Enjoy working with the public and developing strong interpersonal skills.
  • DETAIL-ORIENTED: Attentive to the finer details and able to multitask effectively.
  • PROBLEM SOLVER: Proactive in identifying and solving problems.
  • TECH-SAVVY: Able to learn and use computer functions efficiently.
  • TEAM PLAYER: Comfortable working in a collaborative environment and willing to contribute to team goals.


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