Sales Associate

1 month ago

Vacaville, California, United States Express Full time
About PHOENIX Retail, LLC

PHOENIX Retail, LLC is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Our mission is to provide a unique shopping experience that combines style, quality, and value. We are committed to inspiring self-expression and creating confidence in our customers.

Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Vacaville Premium. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with various tasks such as stocking and cleaning.

Key Responsibilities
  • Maintain a safe and inviting store environment by adhering to company policies and procedures.
  • Assist with product launch changes and ensure accurate inventory levels.
  • Provide a Great Customer Experience by delivering on all aspects of the customer experience model.
  • Process transactions quickly and accurately, reducing customer wait times.
  • Positively resolve customer service-related issues and communicate with Store Management as needed.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Requirements
  • High School or Equivalent education.
  • 0-2 years of relevant job experience, with a minimum of 6 months.
  • Proficient in the use of technology, including iPads and registers.
  • Meets defined availability criteria, including nights, weekends, and non-business hours.
  • Meets physical requirements.
Benefits and Compensation

Express, Inc. offers a range of benefits to help protect full-time associates' health and long-term financial security, including medical, pharmacy, dental, and vision coverage, 401(k) and Roth 401(k) with Company match, merchandise discount, paid time off, and parental leave for new moms and dads.

Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with Company match. Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide.

Salary Range: $16.00 - $20.80

Equal Opportunity Employer

PHOENIX does not discriminate in recruiting, hiring, or any other terms and conditions of employment on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

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