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Food Service Team Member

4 weeks ago

Roanoke, Virginia, United States Southern Multifoods, Inc. Full time
Job Title: Food Service Team Member

Are you a team player looking for a challenging and rewarding role in the food service industry? We are seeking a Food Service Team Member to join our team at Southern Multifoods, Inc.

Job Summary:

The Food Service Team Member will assist with front line food preparation procedures, maintain a clean dining room and parking lot, and provide excellent customer service. This is an entry-level position that requires one to three months of experience to gain job knowledge.

Key Responsibilities:
  1. Prepare customers' orders according to specifications and with the highest possible quality.
  2. Work as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
  3. Operate cash register and assist with front line preparation procedures.
  4. Operate kitchen equipment as needed.
Requirements:
  1. Some high school courses preferred.
  2. Must be clean, neat, and well-groomed.
  3. Must have good interpersonal communication skills to work with customers and other employees.
  4. Must have good hearing to work with customers and fellow employees and to work the drive-through when necessary.
  5. Must be honest.
  6. Must be able to follow verbal and written instructions and read recipes.
  7. Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
  8. Must be able to pay attention to detail, cope with pressure, and remain calm when challenging situations arise.
  9. Must be able to work as a team member and to perform job duties with a minimum of disruption to customers or fellow employees.
  10. Must be able to tolerate standing, walking, lifting up to 50 lbs., and stooping during 90% of shift time.
  11. Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
  12. Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
  13. Must be able to count money and give change correctly.
Working Conditions:

Work area temperature may be extreme, and noise level may be high at times. May have to work without food or drink during busy times.

Consequence of Errors:

Injured employees, dissatisfied customers, loss of revenue, damaged equipment.