Hotel Night Auditor Position

3 days ago


Springfield, Illinois, United States Hilton Springfield Full time
Job Overview

We are seeking a skilled Night Auditor to join our team at Hilton Springfield. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, providing exceptional customer service to our guests, and contributing to the overall success of our hotel.

Key Responsibilities
  • Process front desk clerk duties, including processing reservations and check-ins, delegating housekeeping and security requests, and responding to guest inquiries
  • Prepare and distribute daily, weekly, and monthly reports to management and department heads
  • Audit and reconcile all financial records, including cash drawer activity, credit card transactions, and room charges
  • Process additional administrative and accounting procedures as required
  • Provide exceptional service to all hotel guests during their stay
Requirements
  • High school diploma or equivalent required; some college preferred
  • Experience in the hospitality industry or guest services is preferred, but not required
  • Proficiency with computers and experience with reservation and accounting software is desired
  • Requires a flexible schedule that allows for overnight shift hours
  • Outstanding communication skills and excellent customer service skills are required
About Our Hotel

Hilton Springfield is a convenient and welcoming hotel located near Springfield Town Center mall and Fort Belvoir military base. We offer a free shuttle to and from Franconia-Springfield Metro Station and have a fitness center and free parking. WiFi is complimentary for our guests.


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