Clinical Operations Coordinator Role: Enhancing Telehealth Efficiency

5 days ago


Grandville, Michigan, United States Mentavi Inc. Full time
About UsMentavi Health / ADHD Online is a purpose-driven team that provides innovative virtual mental health services, transforming lives across the nation. Recognized as one of Michigan's 50 Companies to Watch in 2022, we have six years of steady growth and have touched over 185,000 patients nationwide.

We aim to be more than just a company - we strive to be a place that truly matters. Our dynamic environment fosters professional growth, celebrates meaningful differences, and prioritizes connection.

Job SummaryThis role supports the daily operations of our tele-mental health provider practice, ensuring smooth clinical workflows and rapid responsiveness to providers' needs. The Clinical Operations Coordinator will focus on managing day-to-day tasks, operational efficiency, and compliance with organizational standards.

Main Responsibilities
  • Manage daily clinical workflows, including scheduling, charting, and prescription processes.
  • Monitor progress, escalate issues requiring higher-level intervention, and maintain medical records for compliance.
  • Act as the first point of contact for providers regarding routine operational questions and issues.
  • Cross-collaborate with other departments as needed.
  • Coordinate ongoing meetings, including monthly town halls, mandatory clinical training, and workflow changes directed by clinical leadership.
  • Assist with new provider onboarding and facilitate regular communication within the Provider Network.

Requirements
  • Minimum 2-3 years of experience in clinical operations or healthcare administration.
  • Previous experience with telehealth platforms and workflows.
  • Strong organizational and communication skills, with a focus on attention to detail.
  • Experience working with electronic health records (EHR) systems.
  • Ability to work in a fast-paced environment, manage multiple tasks, and provide minimal supervision.
  • Working knowledge of HIPAA compliance and healthcare regulations.

Benefits
  • Competitive salary: $25 per hour, commensurate with experience.
  • Professional development opportunities.
  • Hybrid/flexible work environment.
  • Paid Holidays & PTO.
  • STD and LTD.
  • Paid life insurance and voluntary life insurance options.
  • Employee stock options.
  • Canine pet policy.
  • Free snacks and drinks in the office.
  • Company meetings with paid lunches.
  • Access to diagnostic evaluation(s).
  • Team building events, including company picnics.


  • Grandville, Michigan, United States Fabcon Full time

    About the RoleThe Operations Improvement Manager at Fabcon will be responsible for enhancing the company's profitability by implementing Lean principles and practices to improve operational efficiency. This individual will oversee the management of customer orders, ensuring timely fulfillment while maintaining high-quality standards.


  • Grandville, Michigan, United States Noble Healthcare Management LLC Full time

    Job OverviewWe are seeking a skilled Clinical Leadership Manager to join our team at Noble Healthcare Management LLC. This role will be responsible for providing leadership and oversight to the Directors of Nursing at multiple facilities within the region.About the RoleThe Clinical Leadership Manager will play a crucial part in ensuring that our facilities...


  • Grandville, Michigan, United States Health Care Associates and Community Care Givers Full time

    Job OverviewHealth Care Associates and Community Care Givers is seeking a skilled RN Clinical Manager to oversee patient care services and personnel. This full-time position offers a unique opportunity for professional growth and development.About the RoleThis RN Clinical Manager will provide leadership and guidance to our team, ensuring that patient needs...


  • Grandville, Michigan, United States Walmart Full time

    **Job Description:** Stockroom Team Associate**Estimated Salary:** $14-$22 per hourWe are seeking a detail-oriented Stockroom Team Associate to join our team. In this role, you will be responsible for maintaining a safe and efficient work environment in our stockroom.**Responsibilities:Unload trucks and stock new freight in the stockroomLift heavy objects in...


  • Grandville, Michigan, United States Jireh Metal Products Inc Full time

    Job Summary:We are seeking a highly skilled Shift Press Operator to join our team at Jireh Metal Products Inc. This is an excellent opportunity for individuals with mechanical aptitude and experience working in a fast-paced manufacturing environment.Key Responsibilities:Operate automatic presses and related equipment, ensuring efficient machine operation and...


  • Grandville, Michigan, United States Aerotek Full time

    Job Title: Production Operations Specialist">About the Role:">Aerotek is seeking a highly skilled Production Operations Specialist to join our team in Wyoming, Michigan. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our production facilities.">Key Responsibilities:">">Select saw blades according to type...


  • Grandville, Michigan, United States Kellanova Full time

    About the RoleWe are seeking an experienced Industrial Electrician to join our team at Grand Rapids Bakery. In this critical role, you will be responsible for maintaining and repairing production machinery with a focus on programmable logic controllers (PLCs) and preventive maintenance.Key ResponsibilitiesMaintain and repair production machinery, including...


  • Grandville, Michigan, United States Health Care Associates and Community Care Givers Full time

    We are a family-owned and operated healthcare agency, committed to delivering exceptional care to our patients. As an experienced Medicare nurse, you will play a vital role in providing high-quality care services to individuals in the comfort of their own homes.About UsHealth Care Associates and Community Care Givers is a reputable organization with over 44...

  • Medical Director

    1 week ago


    Grandville, Michigan, United States Corewell Health System Full time

    Corewell Health System: A Leader in Medical ExcellenceWe are seeking a highly skilled Physician to join our team at Corewell Health Medical Group in Grand Rapids, MI.Salary: $250,000 - $300,000 per year, depending on experience and qualifications.About the RoleThis is an exciting opportunity for a medical professional to work in a fast-paced environment with...


  • Grandville, Michigan, United States Creative Financial Staffing Full time

    Job Title: IT Specialist for IT Operations We are seeking a highly skilled IT Specialist for IT Operations to join our team in Grand Rapids, MI. As an IT Specialist, you will be responsible for providing technical end-user support to various client environments. About the Role:This is a full-time position that involves assisting with user administration,...


  • Grandville, Michigan, United States The Oaks at Jamestown Full time

    We are committed to making long-term care better for our residents and more rewarding for our team members.About UsSince our founding in 1997, we have been dedicated to providing high-quality care to our residents. We believe that every individual deserves a safe and supportive environment where they can thrive.Compensation & BenefitsWe offer competitive...


  • Grandville, Michigan, United States Dunham's Full time

    Key Responsibilities:• Operate a cash register and process transactions efficiently• Provide exceptional customer service and respond to customer inquiries• Maintain a clean and organized store environment• Perform merchandising and operational tasks as needed• Utilize a computerized Point of Sale system to manage sales and inventory• Be...


  • Grandville, Michigan, United States Transdev Full time

    About the Role: We are seeking a reliable and safe paratransit driver to transport passengers in the Greater Grand Rapids Community. About Us: Transdev is the largest private-sector operator of multiple modes of transit in North America, providing bus, rail, streetcar, paratransit, and shuttle services. Our mission is to improve public transportation,...


  • Grandville, Michigan, United States Wyoming Opco LLC Full time

    **Job Summary**The Licensed Practical Nurse (LPN) plays a vital role in providing exceptional care to residents at MediLodge of Wyoming. As a skilled nurse, you will coordinate and deliver high-quality nursing care, while also supervising and guiding clinical staff members.**About the Role**Provide direct patient care, including administering medications,...


  • Grandville, Michigan, United States Chico's FAS Full time

    OverviewChico's FAS is a dynamic and stylish retail company that offers a unique shopping experience for women. We are committed to providing exceptional customer service, creating a positive work environment, and fostering a culture of teamwork and growth.SalaryThe estimated salary for this position is $40,000 - $55,000 per year, depending on experience and...


  • Grandville, Michigan, United States Wyoming Opco LLC Full time

    Job OverviewWe are seeking an experienced Assistant Director of Nursing to join our team at MediLodge of Wyoming. This leadership position plays a crucial role in providing high-quality patient care and ensuring the well-being of our residents.About the Role:The Assistant Director of Nursing will assist the Director of Nursing with administrative duties,...


  • Grandville, Michigan, United States Dehamer Landscaping Full time

    We are seeking a skilled and experienced Salt Truck Operator to join our snow team at DeHamer Landscaping.Company OverviewDeHamer Landscaping is a trusted provider of landscaping services, committed to delivering exceptional results and building strong relationships with our customers. We believe in empowering our employees to excel and contribute to our...


  • Grandville, Michigan, United States Brookwood Recruitment Full time

    Job OverviewWe are seeking an experienced Truck and Trailer Maintenance Mechanic to join our team at Brookwood Recruitment.This role is crucial for ensuring optimal safety and efficiency in our truck fleet operations.Key Responsibilities


  • Grandville, Michigan, United States Jireh Metal Products Inc Full time

    Job OverviewJireh Metal Products Inc is seeking a skilled Midnight Shift Production Specialist to join our team. As a key member of our production staff, you will play a critical role in ensuring the safe and efficient operation of our manufacturing equipment.Key ResponsibilitiesOperate automatic presses and related equipment with precision and attention to...


  • Grandville, Michigan, United States Walmart Full time

    **Job Overview:** Warehouse Stocking Coordinator**Estimated Salary:** $14-$22 per hourWe are seeking a highly motivated Warehouse Stocking Coordinator to join our team. In this role, you will be responsible for ensuring that our warehouse is stocked with the right products at the right time.**Key Responsibilities:Unload trucks and stock new freight in the...