Senior Representative

9 hours ago


Charlotte, North Carolina, United States WESCO International Full time
{"title": "Senior Representative", "description": "Job Summary

As a Senior Representative at Wesco International, you will play a critical role in delivering exceptional customer service and support to our valued clients. Your primary responsibility will be to respond to customer inquiries, resolve complex issues, and provide tailored solutions to meet their needs.

Key Responsibilities
  • Build and maintain strong relationships with customers through prompt and accurate service.
  • Support customer base by answering questions, handling account inquiries, and resolving complaints.
  • Mentor and train team members on best practices.
  • Process payments for cash account customers.
  • Research and resolve customer problems, acting as a liaison between departments when necessary.
  • Provide backup support to sales counter with walk-in and telephone inquiries.
Requirements
  • High School Degree or Equivalent required; Associates' Degree (U.S.)/College Diploma (Canada) preferred.
  • 5+ years of relevant experience.
  • Strong time management skills, including ability to prioritize customer issues and resolve with positive outcomes.
  • Solid interpersonal skills for effective communication in a diverse working environment.
  • Able to communicate effectively verbally and in writing.
  • Able to work well under pressure.
  • Strong attention to detail.
  • Able to handle customers sensitively, tactfully, diplomatically, and professionally at all times.
  • Proficient computer skills, including familiarity with MS Word, Excel, and e-mail.
About Wesco International

Wesco International, Inc., including its subsidiaries and affiliates, provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

About the Team

At Wesco, we build, connect, power, and protect the world. As a leading provider of business-to-business distribution, logistics services, and supply chain solutions, we create a world that you can depend on.

Our company's greatest asset is our people. Wesco is committed to fostering diversity and inclusion across our workforce by embracing the unique perspectives, authenticity, and individuality of more than 20,000 Wesco employees around the globe.

Learn more about Working at Wesco here and apply online today.

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.

", "lang_code": "en"}

  • Charlotte, North Carolina, United States Always Best Care Senior Service Full time

    Senior Care Sales Representative OpportunityAlways Best Care Senior Services is a leading provider of senior care solutions, dedicated to empowering seniors to live safely and with dignity in their homes or skilled facilities. We are seeking a self-motivated and results-driven individual to join our sales team as a Senior Care Sales Representative.Key...


  • Charlotte, North Carolina, United States TEPHRA Full time

    Job Title: Senior Account Representative/Outside SalesJob Summary:We are seeking a highly motivated and results-driven Senior Account Representative/Outside Sales professional to join our team at TEPHRA. As a key member of our sales team, you will be responsible for building and maintaining relationships with new and existing customer accounts, driving sales...


  • Charlotte, North Carolina, United States American Senior Benefits Full time

    About American Senior BenefitsWe are a leading insurance marketing organization in the country, backed by the Integrity Marketing Group. Our unique value proposition allows us to position our agents to positively impact the lives of their community every day.Job SummaryWe are seeking professionals who want to help families by providing them with peace of...


  • Charlotte, North Carolina, United States WESCO International Full time

    About the Role:We are seeking a highly skilled Senior Representative to join our Customer Service team at WESCO International. As a Senior Representative, you will play a critical role in providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve complex or unusual requests and...


  • Charlotte, North Carolina, United States TEPHRA Full time

    Job Title: Senior Account Representative/Outside SalesAt TEPHRA, we are seeking a highly motivated and results-driven Senior Account Representative/Outside Sales professional to join our team. As a key member of our sales team, you will be responsible for increasing company sales and margins by building relationships with new customer accounts in the...


  • Charlotte, North Carolina, United States TEPHRA Full time

    Job Title: Senior Account Representative/Outside SalesAt TEPHRA, we are seeking a highly motivated and results-driven Senior Account Representative/Outside Sales professional to join our team. As a key member of our sales team, you will be responsible for increasing company sales and margins by building relationships with new customer accounts in the...


  • Charlotte, North Carolina, United States TEPHRA Full time

    Job Title: Senior Account Representative/Outside SalesAt TEPHRA, we are seeking a highly motivated and results-driven Senior Account Representative/Outside Sales professional to join our team. As a key member of our sales team, you will be responsible for increasing company sales and margins by building relationships with new customer accounts in the...


  • Charlotte, North Carolina, United States McKim & Creed, Inc. Full time

    Job OverviewMcKim & Creed, Inc. is a leading engineering firm seeking a seasoned professional to fill the role of Senior Project Representative. As a key member of our team, you will be responsible for overseeing the execution of civil and municipal projects.What We Offer:Competitive compensation and benefits packageOpportunities for career advancement and...


  • Charlotte, North Carolina, United States Collabera Full time

    Position Overview: Industry - Banking and Financial Services Title - Senior Client Services Representative Duration - 4 months Location - Remote/OnsiteCompensation: $25/hour to $30/hourRole Summary: This position involves managing a variety of treasury solutions, providing assistance to commercial and business banking clients with annual revenues ranging...


  • Charlotte, North Carolina, United States IMS People Full time

    Job OverviewSenior Customer Support RepresentativeHybrid Work EnvironmentPosition Summary:Engages with clients; provides detailed information in response to inquiries regarding accounts, offerings, and services.Key Responsibilities:Addresses and resolves customer grievances.Responds to client inquiries concerning products or services and their operation or...


  • Charlotte, North Carolina, United States WESCO International Full time

    About the RoleWe are seeking a highly skilled Senior Representative - Customer Service to join our team at Wesco International. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving complex issues, and building strong relationships with our clients.Key ResponsibilitiesCustomer...


  • Charlotte, North Carolina, United States Konica Minolta Full time

    About the RoleKonica Minolta is seeking a highly motivated and results-driven Senior Technology Sales Representative to join our Commercial Print Services team. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities, building relationships with clients, and driving revenue growth.Key...


  • Charlotte, North Carolina, United States Wesco Full time

    Senior Customer Service RepresentativeAt Wesco, we're looking for a skilled Senior Customer Service Representative to join our team. As a key member of our customer service team, you'll play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities:Respond to customer inquiries via phone, email, or in-person to...


  • Charlotte, North Carolina, United States Collabera Full time

    Job OverviewPosition Summary:Industry: Banking and Financial ServicesJob Title: Senior Client Services Representative - Banking SectorContract Duration: 4+ monthsWork Arrangement: Onsite in Charlotte, NCCompensation: $25 to $30 per hourRole Responsibilities:Manage a variety of treasury products, providing support to commercial and business banking clients...


  • Charlotte, North Carolina, United States LHH Full time

    {"title": "Senior Financial Services Attorney", "content": "Financial Services Attorney OpportunityLHH Recruitment Solutions is proud to partner with a top-ranked law firm in its search for a senior Financial Services Attorney to join its Financial Services group in Charlotte, NC.This is an exceptional opportunity for a skilled attorney to represent...


  • Charlotte, North Carolina, United States LHH Full time

    LHH Recruitment Solutions has partnered with a prestigious law firm to find a senior Financial Services Attorney to join its Financial Services group in its Charlotte office.The ideal candidate will have 4+ years of experience representing financial institutions in commercial lending transactions. In this role, they may expect to represent financial...


  • Charlotte, North Carolina, United States Jobot Full time

    Pioneering Leadership in Commercial RoofingAt Jobot, we're seeking a dynamic and motivated individual to join our team as a Business Development Representative in the Construction industry.This role requires a unique blend of talents and skills, including extensive knowledge of the construction industry, general contracting, networking, cold calling,...


  • Charlotte, North Carolina, United States Wesco Full time

    Job Summary:We are seeking a highly skilled and experienced Senior Customer Service Representative to join our team at Wesco. As a Senior Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve complex issues in a timely and...

  • Senior Attorney

    5 days ago


    Charlotte, North Carolina, United States OneBridge Search Full time

    OneBridge Search is seeking a seasoned Senior Attorney to join their growing Charlotte, NC office. As a key member of the team, you will be responsible for reviewing and analyzing workers' compensation claims, conducting legal research, and drafting client correspondence and legal documents. Your expertise will be essential in representing clients at...

  • Senior Project Manager

    17 hours ago


    Charlotte, North Carolina, United States City of Charlotte Full time

    About the RoleThe City of Charlotte is seeking a highly skilled Senior Engineer to join our team. As a Senior Engineer, you will play a key role in managing and directing engineering work performed by consultants and departmental staff. You will be responsible for managing complex construction projects, representing the City at technical meetings and public...