Funeral Service Ambassador

4 weeks ago


Oklahoma City, United States Carriage Services Full time
Job Overview

At Carriage Services, we're dedicated to delivering exceptional experiences through innovation and elevated service. As a Funeral Assistant, you'll play a vital role in ensuring our client families and their guests receive the highest level of care and support.

The Funeral Assistant will perform a variety of tasks during the funeral and memorialization process, collaborating with Funeral Directors and other location staff to ensure seamless services and exceed client expectations.

Key Responsibilities:

  • Act as an ambassador of the business in the community, building trust and loyalty through personal involvement.
  • Provide exceptional customer service, greeting and directing client families and their guests at the funeral home.
  • Ensure refreshments are available to client families and their guests.
  • Prepare public spaces, such as parlors, chapels, and reception areas, prior to scheduled services.
  • Perform other duties as assigned.

Requirements:

  • High School Diploma or equivalent.
  • Demonstrated willingness to participate in growing market share through personal community involvement.
  • Ability to communicate effectively with internal and external customers.
  • Ability to empathize with client families and their guests, demonstrating tact and patience in emotionally charged situations.

Work Environment:

  • The duties associated with this position are generally performed in an indoor office setting, with some outdoor duties requiring exposure to natural elements.
  • Must have sufficient strength and manual dexterity, with the ability to work safely and comply with the Company's safety procedures.


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