Part-Time Wellness Representative
2 weeks ago
Restore Hyper Wellness is seeking a Part-Time Hyper Wellness Representative to join our team in NYC, NY (Chelsea). As a Hyper Wellness Representative, you will be responsible for greeting and welcoming potential and existing clients to the studio, helping clients determine the next steps in their wellness journey, promoting membership sales, and administering some of the services we have to offer.
Key Responsibilities- Conduct studio tours and deliver an exceptional sales and service experience to all members and guests
- Educate clients on Restore services, including medical benefits, precautions, and at-home care
- Meet and exceed all key performance sales indicators for the studio, including membership sales/renewals, and retail sales
- Onboard new clients–-this involves completion of medical waivers and creating guest profiles in POS system
- Field incoming calls to schedule appointments and answer general questions
- Assist in outgoing calls to clients for notification of promotions and events
- Assist in the execution and coordination of the company's marketing and ongoing sales drivers (pre-sale events, studio events, outreach)
- Ensure a safe and clean studio environment for members and guests
- Promote enthusiasm for health/wellness and the Restore brand
- 1+ years of customer service experience in a similar role
- 1+ years of sales experience preferred
- Excellent customer service skills
- Strong teamwork mentality
- Exceptional communication skills, both written and verbal
- Intermediate computer skills
- Demonstrate initiative and ability to work independently
- Free and discounted services
- 401k retirement plan with vested employer match
- Commission and bonus opportunities
- Career advancement opportunities
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