Ramp Service Team Member

3 weeks ago


Santa Rosa, California, United States Alaska Airlines Full time
About the Role

This is a full-time position that requires the ability to work a flexible schedule, including nights, weekends, and holidays. As a Ramp & Customer Service Agent, you will be responsible for providing exceptional service to our guests, handling baggage and cargo, and performing other duties as assigned.

Key responsibilities include:

  • Assisting guests with their travel needs, including checking in passengers and boarding flights.
  • Handling baggage and cargo, including transporting it to and from aircraft.
  • Performing security searches and loading and unloading luggage and cargo.
  • Providing exceptional service to our guests, both in person and over the phone.

We offer a competitive total rewards package, including:

  • A starting salary of $54,000 per year, based on location and experience.
  • Comprehensive medical, dental, and vision benefits.
  • Generous 401(k) match program.
  • Quarterly and annual bonus plans.
  • Free standby travel privileges on Alaska Airlines and Horizon Air.

Requirements include a high school diploma or equivalent, a valid driver's license, and one year of customer service or community service experience. If you are a customer-focused individual who enjoys working in a fast-paced environment, we encourage you to apply.



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