Quality Assurance Manager

4 weeks ago

South Bend, Indiana, United States Molding Products Full time

{"h1": "Quality Manager Job Description", "h2": "Job Overview", "p": "The Quality Manager is responsible for leading the Quality Control staff and Quality Management System (QMS) to ensure timely quality products. This position requires excellent communication, verbal, written, and computer skills, as well as knowledge of ERP systems and statistical methods. The ideal candidate will have a strong customer focus and problem-solving skills, with the ability to work independently with minimal supervision.", "ul": [{"li": "Establish and supervise safety mandates and protocols within the Quality Department."}, {"li": "Establish and supervise standards for the Quality Assurance staff to ensure products released for shipment to a customer are in specification and in statistical control."}, {"li": "Assure that all data and testing required for product is supplied on time and in as efficient a manner as possible."}, {"li": "Work with the Production staff to resolve and correct production practices that result in quality problems and/or decreased productivity."}, {"li": "Interact with the Research & Development staff to ensure new formulations are within the capabilities of the Production staff and problem formulations not correctable by improved production techniques are quickly resolved by the R & D staff."}, {"li": "Supervise activities to ensure all data generated in the manufacturing of finished products are accurate and entered into the computer system in a timely fashion."}, {"li": "Review all SMC quality and yield analysis for accuracy and ensure this information is accurate and entered into the computer in a timely fashion."}, {"li": "Manage the site's first generational scrap program (Yellow Tag) and provide corrective actions or process improvements where applicable."}, {"li": "Assure the integrity of Certificate of Analysis documentation supplied to customers."}, {"li": "Manage the site's Customer Complaint and CAPA (Corrective Action / Preventative Action) program."}, {"li": "Manage the site's ISO 9001:2015 certification program and direct external and internal audits."}, {"li": "Participate in the plant's efforts to decrease the level of off-grade SMC in inventory by developing programs to ensure manufacturing techniques do not allow errors that result in down-grading of good product to off-grade SMC or prototype products."}], "h3": "Essential Functions", "p": "The Quality Manager will be responsible for establishing and supervising safety mandates and protocols within the Quality Department, establishing and supervising standards for the Quality Assurance staff, and assuring that all data and testing required for product is supplied on time and in as efficient a manner as possible.", "ul": [{"li": "Work with the Production staff to resolve and correct production practices that result in quality problems and/or decreased productivity."}, {"li": "Interact with the Research & Development staff to ensure new formulations are within the capabilities of the Production staff and problem formulations not correctable by improved production techniques are quickly resolved by the R & D staff."}, {"li": "Supervise activities to ensure all data generated in the manufacturing of finished products are accurate and entered into the computer system in a timely fashion."}, {"li": "Review all SMC quality and yield analysis for accuracy and ensure this information is accurate and entered into the computer in a timely fashion."}, {"li": "Manage the site's first generational scrap program (Yellow Tag) and provide corrective actions or process improvements where applicable."}, {"li": "Assure the integrity of Certificate of Analysis documentation supplied to customers."}, {"li": "Manage the site's Customer Complaint and CAPA (Corrective Action / Preventative Action) program."}, {"li": "Manage the site's ISO 9001:2015 certification program and direct external and internal audits."}, {"li": "Participate in the plant's efforts to decrease the level of off-grade SMC in inventory by developing programs to ensure manufacturing techniques do not allow errors that result in down-grading of good product to off-grade SMC or prototype products."}], "h4": "Other Duties", "p": "Please note that this job description is not a comprehensive listing of all duties, activities, or responsibilities that are required of the employee for this job. Duties, activities, or responsibilities may change at any time with or without notice."}

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