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Receptionist - Customer Service Specialist

2 months ago

Des Moines, Iowa, United States free-classifieds-usa Full time

Receptionist - Customer Service Specialist

As a vital member of our hospitality team, the Receptionist plays a crucial role in enhancing the guest experience. This position is designed for individuals who thrive in a dynamic environment and are dedicated to providing exceptional service.

Key Responsibilities:

  • Deliver a welcoming atmosphere for guests upon arrival.
  • Assist with check-in and check-out processes while ensuring a seamless experience.
  • Address guest inquiries and requests promptly and effectively.
  • Provide information about local attractions and services to enhance guests' stays.
  • Maintain professionalism in communication and appearance at all times.

Our ideal candidate will be proactive, adaptable, and capable of handling various tasks while maintaining a focus on guest satisfaction. The role requires physical activity, including standing and moving throughout the work area.

Work Environment:

We are committed to fostering a safe and inclusive workplace where every team member is valued. Our organization believes in upholding high standards of quality and confidentiality.

Join us in creating memorable experiences for our guests and contributing to a positive workplace culture.