Client Care Specialist

6 days ago


Wilmington, North Carolina, United States Infinia Search Inc Full time

We are looking for a skilled Client Care Specialist to join our team at Infinia Search Inc. This role requires excellent communication skills and the ability to handle multiple tasks simultaneously.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, and online platforms.
  • Conduct regular audits of customer data and inventory levels.
  • Process payments and account collections with accuracy.
  • Identify and resolve customer complaints and issues.

Requirements:

  • Bachelor's Degree or Associate's degree preferred.
  • 3-5 years of experience in a customer-facing role.
  • Excellent communication and problem-solving skills.
  • Able to multitask and prioritize tasks effectively.


The estimated salary for this position is $58,000 - $68,000 per year, based on industry standards and location.



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