Quality Assurance Specialist

4 weeks ago


Raleigh, North Carolina, United States TRANZACT Full time
Job Title: Quality Assurance Specialist

At TRANZACT, we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for monitoring the sales and enrollment activities of our marketing staff to ensure compliance with legal and regulatory requirements.

Key Responsibilities:

* Monitor sales and enrollment activities to ensure compliance with legal and regulatory requirements
* Conduct audits to identify areas of non-compliance
* Develop and implement corrective action plans to address non-compliance issues
* Collaborate with marketing staff to ensure compliance with approved scripts

Requirements:

* High school diploma or equivalent
* 1-3 months of related experience or training
* Strong written communication skills
* Ability to read and comprehend simple instructions
* Basic computer skills with the ability to type 20 wpm

Preferred Qualifications:

* Insurance license and/or experience with insurance products
* Ability to work independently and adapt quickly to change
* Strong reasoning skills and problem-solving abilities

Work Environment:

* Monday through Friday, 40+ hours per week

This is a full-time position with no supervisory responsibilities. If you are a detail-oriented and organized individual with a strong understanding of compliance and regulatory requirements, we encourage you to apply for this exciting opportunity.

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