Accounts Receivable Specialist

1 day ago


Nashville, Tennessee, United States Healthcare Realty Full time
Accounts Receivable Representative Job Description

Healthcare Realty Trust, a leading real estate investment trust, is seeking a skilled Accounts Receivable Representative to join our accounting team. This is a remote position, with the ideal candidate located in Scottsdale, AZ, or Nashville, TN. We offer a competitive salary and benefits package, along with excellent growth opportunities.

Job Summary

The Accounts Receivable Representative will be responsible for managing a portfolio of tenant accounts, ensuring accurate and timely posting of cash, and resolving account issues and discrepancies. This role requires strong communication and problem-solving skills, as well as the ability to work independently and prioritize effectively in a fast-paced environment.

Key Responsibilities
  • Accurate and timely posting of cash for a portfolio of tenants
  • Pull check images and ACH information from US Bank using Vantage Point
  • Research and coordinate the resolution of account issues and discrepancies
  • Late Fee Waivers and reversals
  • Security deposit and tenant refunds
  • Credit apply batches
  • Tenant Inquires
  • Aged delinquency (detailed) review
  • Reconcile accounts
  • Prepaid rent review (daily)
  • Follow up with tenant on Aging items/short payments
  • Coordinate with other departments per set escalation rules
  • Collections Workflow in Salesforce
  • Contact appropriate departments for copies of work orders, support, etc.
Requirements
  • High School Diploma or Equivalent
  • 2+ years of Cash Application experience preferred
  • 2+ years Customer Service or Collections experience preferred
  • Excellent verbal and written communication skills
  • Intermediate to advanced level knowledge with MS Excel, Word and Outlook
  • Ability to work independently and prioritize effectively in a fast-paced environment
  • Excellent deductive reasoning and problem-solving skills with a willingness to research
  • Strong attention to detail with a focus on accuracy
  • Team player; willingness to help department meet goals and responsibilities
  • Proven ability to overcome obstacles and get results

Please visit our website to learn more about our company and this exciting opportunity.



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