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Cable Field Service Technician

2 months ago

Milwaukee, Wisconsin, United States DISH Full time
About DISH

DISH is a leading provider of satellite television service, live-streaming, and on-demand programming. Our company has been reimagining the future of connectivity for over 40 years.

Job Summary

We are seeking a skilled Field Technician to join our team. As a Field Technician, you will be responsible for delivering TV and Smart Home solutions to our customers. You will work closely with our customers to understand their needs and provide personalized solutions.

Key Responsibilities
  • Install and configure DISH TV and Smart Home systems
  • Provide exceptional customer service and support
  • Work independently and as part of a team to achieve goals and objectives
  • Travel to customer locations to perform installations and repairs
What We Offer
  • Competitive hourly rate: $20.25/hour
  • Guaranteed promotion after 6 months with a $1.00 per hour pay increase
  • Performance incentives with the potential for up to $6,400 in your first year and $9,100 each following year
  • Paid training, paid time off, and paid holidays
  • 4-day work week with opportunities to work overtime
  • Medical, dental, vision, and life insurance packages and health savings account
  • Free DISH TV programming at a value of $114.99/month at your home, plus deeply discounted Sling TV and Boost Infinite phone plans
  • 401(k) with company match and employee stock purchasing program (ESPP)
  • Tuition reimbursement
  • DISH-supplied van, tools, and uniforms
Requirements
  • Aptitude to build rapport quickly and provide excellent customer service
  • Ability to stand on a high ladder (up to 40 feet) for long periods of time, lift over 70 lbs at a time, and remain within the individual weight limit requirements of 335 lbs
  • Ability to crawl into small spaces and work in varying climates/weather conditions
  • A valid driver's license in the state you are seeking employment with a driving record that meets DISH's safety standard
  • Travel may be required