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Billing and Collections Coordinator

2 months ago


Tempe, Arizona, United States RCC Holdings LLC Full time
Job Overview

Are you seeking a stable position with a vibrant and expanding organization? At RCC Holdings LLC, we prioritize our employees with attractive benefits, competitive salaries, and opportunities for advancement. If this resonates with you, we invite you to consider joining our team.

RCC Holdings LLC is a distinguished company in the home improvement sector, providing a diverse array of products and services, including cabinetry, countertops, flooring, and window treatments. We pride ourselves on delivering exceptional service to builders, designers, and retail clients.

The **Billing and Collections Coordinator** plays a crucial role in ensuring accurate customer invoicing, revenue recognition, and timely application of payments. This position is responsible for managing overdue accounts, performing account reconciliations, and employing various collection strategies, including potential legal actions and collaboration with external collection agencies. The impact of this role is significant, contributing to the overall efficiency of the Accounting team and the success of our operations.

Key Responsibilities
1) Review daily reports to ensure customer billing aligns with completed projects.
2) Confirm that customer purchase orders correspond with billing amounts.
3) Prepare necessary documentation for billing submissions and create invoices as needed.
4) Input job details into relevant software systems.
5) Collaborate with internal teams to resolve any billing discrepancies.
6) Submit invoices in accordance with customer requirements to optimize cash flow.
7) Provide weekly cash receipt forecasts to the Credit Manager.
8) Communicate with customers regarding overdue payments and identify reasons for delays.
9) Work with clients to resolve outstanding issues for prompt payment.
10) Investigate and reconcile past due accounts.
11) Process daily cash receipts.
12) Maintain records of deposit details and related documentation.
13) Monitor customer back charges and manage write-off approvals.
14) Ensure all invoices are attached to corresponding orders in the system.
15) Recommend accounts for escalation to collection agencies when necessary.
16) Prepare detailed analyses of overdue accounts for review meetings.
17) Collect credit reports and references for new customer applications.
18) Verify tax-exempt status and contractor licenses for customers.
19) Perform administrative tasks as required, such as filing and bank deposits.
20) Undertake additional duties as assigned.

Qualifications
1. High school diploma or equivalent; further education in accounting is a plus.
2. At least 5 years of experience in billing and collections, with a solid understanding of accounting processes.
3. Proficient in data entry and report generation, with strong Excel skills.
4. Excellent interpersonal, written, and verbal communication abilities.
5. Strong organizational skills with a keen attention to detail.
6. Ability to maintain confidentiality and uphold high standards of integrity.