Automotive Service Consultant

4 days ago


Glenwood Springs, Colorado, United States Mountain Chevrolet Full time
Job Description

Mission-driven professionals are sought after by Mountain Chevrolet to excel as automotive service advisors. This dynamic role is a great opportunity for individuals who thrive in fast-paced environments and have a passion for delivering exceptional customer experiences.

We offer a competitive salary of $55,000 - $65,000 per year, based on experience, along with a comprehensive benefits package, including health insurance, paid vacation, and 401k with employer match.

Key Responsibilities:

  • Greet customers promptly and establish a rapport to ensure a positive interaction.
  • Obtain accurate vehicle information from customers and document it thoroughly.
  • Determine and recommend necessary maintenance based on vehicle age, mileage, and history.
  • Prepare detailed estimates of labor and parts costs and present them clearly to customers.
  • Foster open communication with customers throughout the repair process.
  • Verify that final invoices accurately reflect work performed.
  • Explain completed work and charges to customers in a clear and concise manner.

Requirements:

  • A proven track record of achieving exceptional customer satisfaction.
  • Prior experience as a service advisor, assistant lane manager, or service consultant is preferred but not required.
  • A high level of energy and enthusiasm for providing top-notch customer service.
  • A commitment to personal and professional integrity.
  • Bilingual skills (Spanish) are an asset.


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