Guest Experience Ambassador

5 days ago

Baton Rouge Louisiana, United States GolfSuites Full time
About the Role

GolfSuites is seeking a highly motivated and enthusiastic Guest Experience Ambassador to join our team. As a Guest Experience Ambassador, you will be responsible for delivering exceptional customer service and creating unforgettable experiences for our guests.

Key Responsibilities
  • Greet Guests Warmly: Welcome guests as they arrive at our venue and ensure they feel valued and appreciated.
  • Provide Accurate Information: Answer guest questions and provide accurate wait time estimates to ensure a seamless experience.
  • Guide Guests to Tables/Bays: Assist guests in finding their designated tables or bays and ensure they are aware of the game functionality.
  • Manage Suite/Bay Assignment Systems: Optimize seating to ensure an even workload for servers and manage game system, including setting time, adding time, and monitoring table turn.
  • Bus and Clean Tables: Maintain a clean and organized environment by bus and cleaning tables as needed.
Requirements
  • Display Energy and Enthusiasm: Demonstrate a positive attitude and energy to create a welcoming atmosphere for guests.
  • Excellent Communication Skills: Possess excellent communication, time management, and organization skills to effectively manage multiple tasks and responsibilities.
  • Ability to Work in a Fast-Paced Environment: Ability to work in a fast-paced environment and adapt to changing situations.
  • Team Player: Ability to work on and as a team to achieve common goals.
  • Physical Demands: Ability to stand and walk for extended periods, including maneuvering up and down stairs, and lift items weighing up to 50 lb.
Benefits

GolfSuites is committed to providing a positive and inclusive work environment. We offer a range of benefits to our employees, including opportunities for growth and development. Benefits will be discussed during the interview process.

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