Room Attendant
4 days ago
We are seeking a highly skilled and detail-oriented Room Attendant to join our team at Embassy Suites Brookfield, WI. As a Room Attendant, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas, providing exceptional service to our guests, and contributing to the overall success of our hotel.
Key Responsibilities- Cleaning and Maintenance: Clean and prepare guest rooms and public areas to meet established standards of cleanliness and propriety.
- Guest Service: Provide warm, knowledgeable service and helpful guidance to guests to ensure their satisfaction and maximize revenues.
- Equipment Maintenance: Inspect and maintain equipment, such as vacuums, floor buffers, and carpet cleaning equipment, to ensure proper working order.
- Supply Management: Restock supplies, such as cleaning products, linens, and amenities, to ensure adequate supply for guests.
- Laundry Assistance: Assist the laundry department by retrieving soiled linen, sorting laundry, and folding and distributing cleaned linen.
- Patio/Balcony Cleaning: Clean patio/balcony areas, including sweeping or hosing the floor, wiping down furniture and fixtures, and picking up garbage.
- Education: High School diploma or equivalent.
- Experience: Experience with hotel housekeeping processes and standards, preferably with Marriott, Hilton, IHG, Wyndham, or Hyatt.
- Skills: Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment. Ability to lift up to 50lbs. and work with arms raised above head.
- Medical/Dental/Vision: Comprehensive health insurance package.
- Vacation & Holiday Pay: Generous paid time off and holidays.
- Same-day Pay: Convenient same-day pay option.
- Employee Assistance Program: Access to confidential counseling services.
- Career Growth Opportunities: Opportunities for advancement and professional development.
- Reduced Room Rates: Discounted room rates throughout the portfolio.
- 401(k): Retirement savings plan.
- Employee Discount: Discounted rates on hotel services and amenities.
- Flexible Schedule: Flexible scheduling to accommodate your needs.
- Flexible Spending Account: Pre-tax contributions to a flexible spending account.
- Life Insurance: Basic life insurance coverage.
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