Part-Time Retail Customer Service Associate

7 days ago


The Villages, Florida, United States The UPS Store The Villages #6452 Full time
Job Overview

We are seeking a highly motivated and customer-focused Part-Time Retail Customer Service Associate to join our team at The UPS Store The Villages #6452. This is a unique opportunity to provide exceptional customer service, work in a fast-paced environment, and develop your skills in sales and operations.

Key Responsibilities:

  • Deliver Outstanding Customer Service: Provide world-class service to all retail customers by receiving and processing packages for courier shipment, operating equipment, and answering questions about our products and services.
  • Operate Equipment with Expertise: Skillfully operate copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices to ensure efficient and accurate transactions.
  • Advise Customers with Confidence: Offer expert advice on our array of products and services, including best-value options, and provide solutions to meet customers' needs.
  • Maintain a Clean and Organized Environment: Ensure a clean, safe, and organized workspace, adhering to company standards and guidelines.
  • Perform Other Duties as Assigned: Support the team by taking on additional responsibilities as needed to ensure excellent customer service and operational efficiency.
Required Skills and Qualifications

To succeed in this role, you will need:

  • A high school diploma or equivalent.
  • Strong computer skills, including Microsoft Office and Adobe Suites.
  • Excellent phone skills and verbal communication abilities.
  • Prompt, reliable, and responsible attitude.
  • Ability to lift 40+ pounds.
  • Flexibility to work 25-30 hours per week, including weekends.
About Our Company

The UPS Store The Villages #6452 is a leading provider of shipping, packaging, and business services. We pride ourselves on delivering exceptional customer experiences and providing innovative solutions to our customers' needs.

Estimated Salary Range:

$15.00 - $18.00 per hour, depending on experience and qualifications.


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