General Sales Manager
2 weeks ago
We are seeking a highly skilled and experienced General Sales Manager to lead our sales team at Mercedes-Benz of Myrtle Beach.
Key Responsibilities:- Sales Strategy and Execution:
- Develop and execute strategic sales plans to achieve dealership sales targets and profitability.
- Analyze market trends, competitive landscape, and customer feedback to refine sales strategies and tactics.
- Team Leadership and Management:
- Recruit, train, and mentor a high-performing sales team.
- Set clear performance expectations, conduct regular performance reviews, and provide ongoing coaching and support.
- Customer Experience and Relationship Management:
- Ensure exceptional customer service and satisfaction through effective management and support of sales staff.
- Handle complex customer issues and resolve them in a timely and satisfactory manner.
- Operational Oversight:
- Monitor daily sales operations, inventory levels, and dealership financials to ensure efficiency and profitability.
- Implement and manage sales processes, including lead management and follow-up systems.
- Marketing and Promotion:
- Collaborate, develop, and execute promotional campaigns and events to drive traffic and increase sales.
- Utilize CRM tools and data analytics to track performance and optimize marketing efforts.
- Compliance and Reporting:
- Ensure adherence to all company policies, procedures, and regulatory requirements.
- Prepare and present sales reports, forecasts, and budget analyses to the General Manager/Dealer Principal.
- Minimum of 5 years of experience in automotive sales management, with a proven track record in achieving sales targets.
- Strong leadership and motivational skills; exceptional communication and interpersonal abilities; proficient in CRM software.
- In-depth understanding of Mercedes-Benz products and industry trends; experience with luxury automotive sales is a requirement.
- Valid driver's license and a clean driving record; any relevant certifications or training in automotive sales management is a plus.
- Opportunities for professional development and career growth.
- A supportive and dynamic work environment in a leading luxury dealership.
- Competitive compensation and benefits package.
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