Service Excellence Representative
2 weeks ago
Customer Service Representative - Tanger Outlets
Job Category: Field Requisition Number: CUSTO002393
Job Overview
As a Customer Service Representative at Tanger Outlets, your contributions will be significant. We prioritize creating a remarkable experience while collaborating with other skilled and motivated individuals. Our goal is to offer our shoppers the latest and most sought-after brands at unbeatable prices. Join us in our mission to deliver an engaging shopping experience for our customers.
If you are passionate about assisting customers in a vibrant, dynamic, and fast-paced setting, this role is tailored for you.
Tanger provides an energetic learning atmosphere in an enjoyable and stimulating environment.
As a representative of Tanger, you will serve as a brand ambassador, engaging directly with customers to foster relationships, address concerns, and provide outstanding service.
We offer competitive benefits for our part-time team members, including:
- Attractive salary
- 401(k) plan with a generous employer match
- Voluntary Accident/Cancer/Critical Care Insurance
- Paid bereavement leave
- Paid holidays
- Paid time-off
- Rewards and Recognition programs
Exhibit a positive demeanor and share the enthusiasm of Tanger Outlets with shoppers, vendors, and tenants. Listen attentively to customers and assist them in resolving their inquiries.
Answer incoming calls with a cheerful attitude and greet customers warmly, demonstrating a willingness to help.
Encourage customers to join TangerClub and collect customer email addresses.
Collaborate effectively with our Customer Service Representatives and management teams to position Tanger Outlets as a premier shopping destination.
Requirements
Your reliability and flexibility to work varied hours, including weekends and holidays.
Proficiency in Microsoft Office Suite, including Word and Excel.
Experience with cash registers and exceptional customer service skills.
Join Tanger Outlets and become part of our remarkable team.
Tanger Factory Outlet Centers, Inc. is a leading operator of upscale open-air outlet centers, with a portfolio of 36 centers across multiple states and Canada, totaling approximately 13.6 million square feet leased to over 2,500 stores operated by more than 500 brand name companies. With over 40 years of experience in the outlet industry, we are proud to be a publicly-traded REIT.
Tanger Outlets fosters a fast-paced, entrepreneurial culture that values diversity. We are committed to being an Equal Opportunity Workplace, where all employment decisions are based on qualifications, merit, and business needs.
Qualifications
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Motivations
Education
Experience
Licenses & Certifications
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