Reservations and Sales Specialist
3 weeks ago
Job Title: Reservations and Sales Specialist
Location: Various locations within the United States
Description:
We're seeking a highly motivated and customer-focused individual to join our team as a Reservations and Sales Specialist. As a key member of our reservations team, you'll be responsible for handling inbound calls from guests and prospective owners to schedule or reschedule accommodations and book tours.
Key Responsibilities:
- Provide exceptional customer service to our guests and owners.
- Handle inbound calls from guests who have received marketing campaigns and assist them in finding and booking their ideal vacation getaway.
- Sell package upgrades that align with guest interests and influence guests to book certain property locations/months according to goals that are established.
- Manage payments and costs associated with new sales, packages, or upgrades.
- Respond to visitor inquiries and resolve any issues they may encounter before or after departure.
Requirements:
- High school diploma or equivalent required.
- 1-2 years of customer service experience preferred.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment with performance metrics.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive team environment.
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