Activities Coordinator

3 hours ago

New York, New York, United States Arch Amenities Group Full time
Job Title: Activities Coordinator

Arch Amenities Group, a leading spa, fitness, and leisure firm, is seeking an Activities Coordinator to join our team. As an Activities Coordinator, you will play a vital role in ensuring the highest levels of guest satisfaction are attained.

Key Responsibilities:
  • Assist in the daily operations of the facility, including program registration, facility tours, and program promotion and execution.
  • Ensure the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
  • Present a professional appearance and attitude at all times and maintain a high standard of customer service.
  • Provide excellent customer service and help monitor guest feedback encouraging resident use of comment cards.
  • Assist in the development and planning of a diverse calendar of enjoyable programs and activities, such as fitness and wellness programs, aquatic programs, sports, life enrichment classes, special events, and social events.
  • Assist in the design, with use of templates, forms, flyers, and promotional materials to be utilized in daily facility operations.
  • Assist in preparing bulletins and flyers for display on bulletin board, intranet, cable, and for a possible activities newsletter and maintains bulletin board.
  • Report any incident or accident to the Facility Manager on duty.
  • Maintain constant surveillance of patrons in the facility; act immediately and appropriately to secure safety of patrons in the event of emergency.
  • Provide emergency care and treatment as required until the arrival of Emergency Medical Services.
Qualifications:
  • Must be at least 18 years of age.
  • High School Diploma or GED.
  • Effective leadership skills and a strong work ethic.
  • Excellent customer service skills.
  • Efficient, well-organized, and able to handle a variety of duties simultaneously.
  • Creative in marketing, promotion, and programming.
  • Energetic, enthusiastic, and motivational.
  • Professional manner, discretion, and appearance.
  • Excellent verbal and written skills.
  • Able to show initiative and make decisions.
  • Ability to follow routine verbal and written instructions.
  • Normal work hours: Varied to include nights, weekends, and holidays.
  • Ability to lift 25 pounds.

Arch Amenities Group is an equal employment opportunity employer committed to having a diverse workforce. We are committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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